When Are You Going to Fix This?
Whenever we'd cross paths in San Francisco, Jim Jefferson would always ask me the same question: "When are you going to fix this?" By "this" he was referring to everything in a pretty dysfunctional organization, so I always laughed. I thought of it as just a joke. A rhetorical question shared between two people who knew how hard fixing all this would be. Hard as in, "impossible!"
While Jim is no longer with us, his question now haunts me. Suppose he wasn't being rhetorical? Suppose Jim saw me as someone who really could fix it? At least put a big dent in it? Could that be true? Have I been underperforming all these years? Not trying enough (or hard enough)? Biting off less than I can chew? And, if so, why exactly?
Read More